Saturday, March 3, 2012

ISSUERS FALL SHORT IN ONLINE FINANCIAL EDUCATION: REPORT.(News)

Credit card issuers do a relatively poor job providing their customers with useful financial-education tools when compared with offerings from stock-brokerage, mutual-fund and investment firms, according to a recent report from Corporate Insight Inc. The New York-based marketing and consulting firm in July reviewed 11 major U.S. credit card issuers' online financial-education materials and compared them with those of other financial-service industries. JPMorgan Chase & Co. provided the most useful credit card education information, followed by Citigroup Inc. Both offered information segmented to specific customer groups with interactive tools and quizzes about budgeting for credit …

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